Refund and Returns Policy – Islamic Treasure Ltd

Eligibility: To be eligible for a refund or return, the item must be unused, in the same condition as received, and returned within 14 days of purchase.
Refund Process: Refunds will be issued to the original payment method used for the purchase, within 14 days after the returned item is received and inspected.
Return Shipping: Customers are responsible for return shipping costs unless the item received is defective or damaged.
Exchanges: We offer exchanges for defective or damaged items. Please contact us within 14 days of receiving the item to initiate the exchange process.
Non-Returnable Items: Certain items, such as digital downloads or personalized products, may not be eligible for returns or refunds.
Refund Exceptions: We reserve the right to refuse refunds or returns for items that do not meet our eligibility criteria or are not returned within the specified timeframe.
Contact Information: Customers may contact us with any questions or concerns regarding refunds or returns.